Privacy Policy

Credit Bridge is designed to help users access and manage revolving credit line information through a digital account review and verification process. We respect user privacy and process information only for purposes connected with account setup, identity verification, account review, service operation, fraud prevention, security, support, and applicable compliance requirements.

This Privacy Policy describes the types of information Credit Bridge may collect, why the information is processed, how it may be protected or shared, and how users may contact us about privacy-related requests.

If you do not agree with this Privacy Policy, please do not use Credit Bridge.

1. Application Scope

This Privacy Policy applies to information processed through the Credit Bridge mobile application and related services.

It does not cover websites, applications, platforms, or services operated by third parties. If users access any third-party service through a link or integration, that service may follow its own privacy practices.

2. Categories of Information Processed

Credit Bridge may process the following categories of information when users register, complete verification, use account review features, or interact with the App.

2.1 Registration, Identity, and Account Review Information

Users may be asked to provide information required for registration, identity verification, account review, service availability checks, billing support, and compliance. This may include name, date of birth, mobile number, email address, occupation, income-related information, identification details, account status, and other information submitted during the verification or review process.

This information is used to support identity checks, account review, credit line information features, billing-related assistance, customer support, fraud prevention, and legal or regulatory compliance.

Information submitted through the App is encrypted during transmission and sent securely to: api.creditbridgeapp.com

2.2 Device, Network, and Connectivity Data

Credit Bridge may process limited technical information about the device and connection environment. This may include device model, operating system version, screen resolution, network status, IP address, Wi-Fi state, Google Advertising ID, and only limited phone or network status information where permitted by the operating system.

This information helps Credit Bridge keep the App stable, maintain secure server communication, support document uploads, complete verification steps, detect abnormal activity, prevent misuse, troubleshoot technical issues, and protect account access.

This information is encrypted during transmission and sent securely to: api.creditbridgeapp.com

The Google Advertising ID is not used for credit profiling, credit approval decisions, credit line determination, pricing, or targeted advertising related to credit services.

Credit Bridge does not access call logs, does not record phone calls, does not read phone numbers, and does not collect personal communication content.

2.3 Limited Installed Application Metadata

Credit Bridge may process limited metadata related to applications installed on the device where allowed by the operating system and applicable policy-compliant methods. This may include package identifiers and installation or update timestamps.

This information is processed for device security review, fraud prevention, abnormal activity detection, and account protection.

Credit Bridge does not use installed application metadata to read app content, access messages, view files, obtain login credentials, monitor activity inside third-party apps, or collect personal information stored in other applications.

Installed application metadata is not used for advertising, marketing, behavioral profiling, credit approval decisions, credit line determination, pricing, or any other financial decision.

Credit Bridge does not use the QUERY_ALL_PACKAGES permission.

Any collected metadata is encrypted during transmission and sent securely to: api.creditbridgeapp.com

This metadata is kept only for the period needed for security review, fraud prevention, compliance checks, or service protection. When it is no longer required, it is deleted or anonymized.

2.4 Camera and Verification Images

Credit Bridge may request camera access when users choose to capture an official identification document or related verification material.

Camera access is used for identity verification, account review, fraud prevention, compliance checks, and service security.

Images captured for verification are encrypted during transmission and sent securely to: api.creditbridgeapp.com

Credit Bridge does not open the camera automatically, does not use the camera in the background, and does not access camera content unless the user starts the capture process.

Verification images are retained only as long as necessary for verification, legal or regulatory requirements, dispute handling, fraud prevention, or service security. They are deleted or anonymized when no longer needed.

2.5 Approximate Location

Credit Bridge may request approximate location access when it is needed for service availability or security checks.

Approximate location may help confirm whether services are available in supported areas, strengthen security review, detect suspicious activity, and reduce account misuse.

Credit Bridge does not collect precise GPS location and does not track user movement in the background.

Location information is not used for advertising, marketing, behavioral profiling, credit approval decisions, credit line determination, or pricing.

Users may disable location access through device settings. If location access is disabled, some service availability or security checks may be limited.

2.6 App Usage, Diagnostic, and Performance Information

Credit Bridge may process limited technical information about App performance and usage, such as page views, feature interactions, session events, crash reports, error logs, and performance data.

This information is used to identify technical issues, improve App stability, support troubleshooting, and maintain reliable service operation.

Usage and diagnostic data is not used for credit profiling, credit approval decisions, credit line determination, pricing, or behavioral advertising.

3. Purposes of Processing

Credit Bridge may use information for the following purposes:

Account registration and user verification

Identity verification and account review

Credit line information display and usage management

Billing support and account status management

Service availability checks

Document upload and verification support

Fraud prevention and abnormal activity detection

Device security review and account protection

Customer support and user assistance

App performance, troubleshooting, and service reliability

Legal, regulatory, compliance, and security requirements

Credit Bridge does not use personal information, installed application metadata, approximate location, or diagnostic data for unrelated advertising, unauthorized marketing, or behavioral profiling.

4. Data Sharing

Credit Bridge does not sell, rent, or trade personal information.

Information may be shared only when necessary with the following categories of recipients:

Identity verification, KYC, or compliance service providers

Fraud prevention and security service providers

Hosting, storage, infrastructure, and technical service providers

Analytics, diagnostics, or crash reporting service providers used for service reliability

Customer support or operational service providers

Related service providers where applicable to the credit line service

Government authorities, regulators, courts, law enforcement, or other parties when required by law, regulation, valid legal process, or compliance obligations

Service providers and partners are expected to process information only for permitted purposes and to apply appropriate confidentiality and security measures.

5. Protection of Information

Credit Bridge applies reasonable technical and organizational safeguards designed to protect user information from unauthorized access, misuse, loss, alteration, or disclosure.

These safeguards may include encrypted transmission, access controls, internal authorization procedures, monitoring, and security review.

Access to sensitive information is limited to authorized personnel or service providers who need such access for legitimate service, support, security, operational, or compliance purposes.

6. Retention of Information

Credit Bridge retains information only for as long as needed to provide services, complete verification or account review, manage credit line information, support billing and customer service, prevent fraud, maintain security, resolve disputes, and comply with applicable legal or regulatory requirements.

Retention periods may differ depending on the information type, processing purpose, legal requirements, compliance needs, fraud prevention needs, dispute resolution requirements, and account status.

When information is no longer required, it is deleted or anonymized in accordance with applicable requirements.

7. User Choices and Permissions

Users may manage or revoke applicable permissions through device settings.

Disabling certain permissions may affect identity verification, account review, document upload, service availability checks, security verification, or other App features.

Users may also choose not to provide certain information. However, if required information is not provided, some Credit Bridge services may be limited or unavailable.

8. Age Requirement

Credit Bridge is intended only for users who are at least 18 years old.

We do not knowingly collect personal information from individuals under 18. If we become aware that information from a person under 18 has been collected, we will take appropriate steps to delete or restrict the information.

9. User Rights, Account Deletion, and Data Deletion Requests

Depending on applicable laws, users may request to access, correct, update, or delete personal information processed by Credit Bridge.

Users may also request account deletion or withdraw applicable permissions, subject to legal, regulatory, security, fraud prevention, dispute resolution, and compliance requirements.

To submit an account deletion request or privacy-related request, please contact: mail@creditbridgeapp.com

Requests will be reviewed and handled within a reasonable timeframe in accordance with applicable requirements.

Certain information may need to be retained where necessary to comply with legal obligations, prevent fraud, maintain security, resolve disputes, enforce terms, or complete required compliance records.

10. Third-Party Services

Credit Bridge may use third-party service providers to support verification, security, hosting, analytics, diagnostics, customer support, compliance, and other operational functions.

Third-party providers may process information only as necessary to provide services to Credit Bridge or as required by applicable law.

Credit Bridge is not responsible for privacy practices of external websites, applications, or services that are not controlled by Credit Bridge.

11. Updates to This Privacy Policy

Credit Bridge may update this Privacy Policy from time to time to reflect changes in App functionality, legal requirements, security practices, service operations, or data handling practices.

The latest version of this Privacy Policy will be made available within the App or through other appropriate channels.

Continued use of Credit Bridge after an updated Privacy Policy becomes available indicates that users have read and understood the updated Privacy Policy.

12. Contact Us

For questions about this Privacy Policy, data processing, permissions, account deletion, or privacy-related requests, please contact: mail@creditbridgeapp.com